2. Managing & Documenting the Tenancy · Mini-Guide 13

Maintenance Request & Repair Log

Show when a problem was reported and how it was addressed.

Checklist Preview

A look at what this mini-guide covers

  • Record the date, source and exact issue reported.

  • Acknowledge the request and assess urgency.

  • Schedule qualified help and document access notices.

The complete six-point checklist, the full process and the professional-help guidance are inside the one-page PDF.

The Process

Report → Triage → Access → Repair → Confirm → File

Avoid This Mistake

Silence after a repair request can make a reasonable response look like neglect.

When to Get Professional Help

Get professional help for health, safety, mould, vital-service, accessibility or major structural concerns.

Guide 13

Maintenance Request & Repair Log

One-Page Mini-Guide
  • Essential checklist (six points)

  • The process in order

  • The mistake to avoid

  • When to get professional help

Prepared by Kenneth Toppin · Ontario

Kenneth Toppin One-Page Guide

Download Maintenance Request & Repair Log

Use Kenneth's educational one-page guide to understand the topic, important considerations and common mistakes.

Working With Kenneth

Kenneth will personally review the information you provide and speak with you about your situation. If another professional may be appropriate, Kenneth will discuss that with you after the initial call.

Next Step

Not Sure What to Do Next?

Every landlord's situation is different. Book a Strategy Call with Kenneth Toppin to discuss what is happening with your tenancy, where you are in the process and what your next step may be.

Kenneth will personally review the information you provide and speak with you about your situation. If another professional may be appropriate, Kenneth will discuss that with you after the initial call.

Ontario Landlord Hub provides general educational information and is not legal advice. Landlord and Tenant Board matters depend on the specific facts and current Ontario law. Always confirm current forms, instructions, deadlines and procedures through Tribunals Ontario.